Let’s have a look at the troubleshooting methods that will allow you to fix the problem in no time.
1. Delete the Contents of the NGC Folder
The first thing that we recommend you do is delete the contents of the NGC folder, which stores all the information regarding Windows PIN settings. There is a chance that the information in this folder has become corrupt, leading to the error at hand. The NGC folder is located in the following location: Here is how you can delete it: After the contents of this folder are deleted, it is time to set up a new PIN. For that, follow the steps below: Hopefully, you can add a new PIN without any problems now.
2. Disable the Antivirus
Another reason you might face the problem is the third-party security programs installed on your computer. Although these security programs do a great job of protecting your computer, they also have a terrible reputation for causing issues like this. The solution, in this case, is simple. You can temporarily disable the security program and then try to set up a new PIN. Once the PIN is set up again, you can enable the security program back. Here is how you can proceed: After the antivirus program is disabled, try setting up a new PIN by following the steps outlined in the method above.
3. Modify the Group Policy Editor
You might also face the problem if the system does not have administrative permissions to make the targeted changes. In this case, you can use the Group Policy Editor to make these modifications and then try to set up the PIN. The Local Group Policy Editor snap-in configures and modifies Group Policy settings within Group Policy Objects (GPOs) in the Microsoft Management Console (MMC). Most commonly used by network administrators, Group Policy defines what features you, or a group of users can use. Here is how you can modify the Group Policy Editor to make the PIN-related changes: Once the changes are made, set up the PIN.
4. Restore the System to a Previous Version
Alternatively, restoring the system to a state in which the error wasn’t present, and the driver was functioning properly may be possible. You can do this using the System Restore utility, which creates restore points periodically. Follow these steps to proceed:
5. Switch to a Different User Account
You might also be facing the issue because the user account you are currently using is corrupt. The only way to know if this is the case is by switching to a different user account and setting up the PIN there. If you do not have another user account already, here is how you can create a new one: If the issue does not appear in the other user account, it implies that the issue lies within the account you are currently using. In that case, you can try running the SFC and DISM commands to identify and fix the problem. In case switching to a different user account does not work, we recommend you reach out to the official Microsoft support team and report the issue to them. Hopefully, they will be able to identify the exact cause of the problem and suggest a relevant fix.
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